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At jet999, the way we collect and use your personal information is set out clearly here — so you know exactly what data we hold, why we hold it, and how you can control it. Access to our platform and the application of this policy depends on your local law and eligible region.
When you create an account with us, we collect the information you provide during registration — your name, contact details and, where relevant, the payment method details you link to your wallet, such as your Rocket mobile number or Bank Transfer account reference. We use this data to verify your account, process transactions and respond to your support requests. We do not sell your personal data to third parties. Data shared with payment processors — including Rocket and Bank Transfer providers — is limited to what is strictly necessary to complete the transaction you initiated. We retain your account data for as long as your account remains active and for a further period required by applicable law in your region; the exact retention window depends on local regulatory requirements. Cookies placed on your device help us keep your session active and understand how our platform is navigated — you can manage cookie preferences through your browser settings at any time. Any updates to this policy are posted here, and continued use of your account after a change is posted constitutes acknowledgment of the revised terms. If you have questions about how we process your data, reach our support team through the contact paths listed on this page.
This policy applies specifically to information collected and processed by jet999 through your account and the services you use here. It does not extend to third-party services you reach through links on our platform, nor to payment processors operating under their own separate privacy frameworks. Understanding the boundaries helps you know exactly who holds which part of your data.
Data you submit when you open or log in to your account — including your registered contact details and session activity — falls within this policy. We process it to authenticate you and to keep your account secure.
Payment details linked to Rocket or Bank Transfer are shared only with the relevant payment processor to complete your requested transaction. Those processors operate under their own privacy terms; we pass only the minimum data required.
Cookies and usage signals collected as you navigate our platform help us understand which sections you visit and how our site performs on your device. This data is held by us and governed by this policy.
External sites, apps or services you reach via links from our platform are not covered here. We have no control over how those third parties collect or use your data, and we recommend you review their own privacy terms directly.
You have real, practical options when it comes to the personal data we hold on your account. Reviewing what we store, correcting outdated details and raising questions are all steps you can take without needing a legal background. Your account dashboard shows the contact details and payment references currently linked to your profile — if something is wrong, the correction process starts there. Where our data processing is based on your consent, you can withdraw that consent at any time; this will not affect processing we carried out before your withdrawal. For anything that cannot be resolved through your account settings, our support team is the direct route — submit your request in writing so we have a clear record to work from. Availability of specific rights may depend on local law and your eligible region.
Log in and open your account dashboard to see the personal details and payment references we hold. The current state of your profile is shown there after authentication.
If a name, contact number or linked Rocket or Bank Transfer reference is outdated, update it directly in your account settings or ask support to correct it on your behalf.
Send a written request through our support channel if you want to know more about how a specific piece of your data is used, or if you believe something is being processed incorrectly.
Where permitted under your local law and eligible region rules, you may request deletion of your personal data. Our team will confirm what can be removed and what must be retained under applicable requirements.
If you have a question about this privacy policy, want to exercise a right under it, or simply need clarification on what data we hold, these are the ways to get a response from our team. Written requests through any of these channels create a record that helps us handle your query accurately and consistently.
Open the live chat widget from any page in your account to send a privacy question directly to our support team. This is the fastest route for straightforward account data queries.
For formal data requests — including correction, removal or access queries — send a written email to our support address. Include your registered account contact detail so we can verify the request.
Your account dashboard includes a help and support section where you can log a query and track its status. Use this path if you want a written record of the exchange on both sides.
Holding your data carefully is not a policy checkbox for us — it is a direct part of keeping your account functional and your transactions with Rocket and Bank Transfer running without issue. We apply access controls so that your information is reachable only by authenticated sessions and authorised staff with a specific need. Retention periods are set by account status and local regulatory requirements, not by an arbitrary internal schedule. Cookies are scoped to session and analytics purposes; advertising tracking is not applied through our own cookie layer. If this policy changes, we post the updated version here and note the revision clearly — you do not need to search for what changed.
Your personal data is accessible only through an authenticated account session or by support staff who have a verified reason to access it. We do not allow open internal access to account records.
Session and analytics cookies help your account stay active and let us understand platform navigation. You can adjust or clear these through your browser settings; instructions are in your browser's own help section.
We keep your data while your account is active and for the period required by applicable local law in your region. Once that window closes, data not required for compliance is removed from our active systems.
When this privacy policy is updated, the revised version is posted on this page with a clear note of what changed. Continuing to use your account after that posting means you have acknowledged the revision.
These are the questions our Bangladesh account holders ask most frequently about how we handle personal data, how to make corrections, and how to get in touch about a privacy concern.
We collect the details you submit during registration — your name, contact number and email address. If you link a Rocket number or Bank Transfer account to your wallet, those references are also stored to process your transactions. We do not collect data beyond what your account activity generates.
We share data only with payment processors — such as Rocket and Bank Transfer providers — to complete transactions you initiate, and with service providers who operate parts of our platform under contract. We do not sell your personal data. Third parties we work with are required to handle your data under terms consistent with this policy.
Log in to your account dashboard — your registered contact details, linked payment references and account activity are shown there. If you need a fuller record or want to confirm specific data points, submit a written request through our live chat or email support channel.
Yes. Open your account settings to edit contact details directly. For changes to linked Rocket or Bank Transfer references, follow the wallet update steps shown in your account or contact our support team with your correction request in writing.
Data is retained while your account is active and for a further period set by local regulatory requirements in your eligible region. The exact window depends on applicable law. Once the retention period ends, data not needed for compliance is removed from active systems.
This policy covers data processed through your jet999 account. Whether you can access the platform and what data rights apply to you depends on your local law and eligible region. We recommend reviewing the applicable rules in your jurisdiction before using the service.
Use the live chat widget in your account for straightforward queries, or send a written email request for formal data matters such as correction or removal. Include your registered account contact detail so our team can verify the request and respond accurately.